AI for retail teams

The AI teammate for retail stores.

Flagship's Intelligence Agent, Fia, connects head office decisions to store execution and revenue outcomes.

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Retail requires thousands of decisions, daily.
Fia helps you make the right ones, store by store.

Capabilities

Capabilities

Fia building a localized plan for one store, fitted to its walls, tables and inventory Fia recommending a fixture change and showing the result of a layout test in a few stores A conversation with Fia about store performance data in Flagship Fia previewing a store fixture with products placed for that store’s assortment Fia giving feedback on a photo of a finished store display Fia flagging a product placement issue in a live store guide
Fia building a localized plan for one store, fitted to its walls, tables and inventory

01

Merchandiser

Every store in your fleet gets its own localized plan, built for the walls, tables and inventory that store actually has.

Fia recommending a fixture change and showing the result of a layout test in a few stores

02

Recommendations & Experiments

Fia proactively makes recommendations based on your own data. Test layouts in a few stores, see what works, and roll out with confidence across your fleet.

A conversation with Fia about store performance data in Flagship

03

Insights

Have conversations with Fia to understand your data and the insights captured in Flagship, so you can make more informed decisions.

Fia previewing a store fixture with products placed for that store’s assortment

04

Visualizer

Visualize what every fixture will look like in each store, tailored to each store's unique product assortment.

Fia giving feedback on a photo of a finished store display

05

Photo review

Proactively reviews your store execution images and provides clear, actionable feedback in real time.

Fia flagging a product placement issue in a live store guide

06

Always on

When your guide is live, Fia continues to help you maintain an optimized placement of products so shoppers consistently get the best in-store experience.

Smarter every season

Each brief, Fia learns more about your stores, building a fixture-level picture no one else can copy.

Trust

AI you can trust with your stores.

Fia supports your team’s judgment. It never replaces it.

01

Fia explains what it changed and why, and asks before making a call when stock and plan don’t line up.

02

Recommendations stay in draft until your team approves them. Nothing reaches stores without your sign-off.

03

Every approval is logged and every version is saved, so you can always go back.

04

Fia works only with your data, and each person sees only what their user permissions allow.

What we are hearing

We can now update 400+ stores / 16,000+ fixtures... with just 2 VM planners at head office, and 3 area managers.
Women’s fashion retailer
When we adapt a brief store by store... that’s 3–5 hours per store. For someone covering 8 stores, that’s a week and a half on mapping alone. Fia can do this all in minutes.
Luxury fashion house retailer
Being able to just say ‘can you shuffle last season’s fixture?’ is beautiful to me. I will learn how to use AI for this!
Women’s casual wear and lifestyle retailer

See Fia in action.

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Product announcement: Meet Fia, the AI teammate for retail teams
Article

Meet Fia: the AI teammate for retail teams.

Today we announced the launch of Fia, the most significant evolution of Flagship since our inception.

Read the article